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Microsoft Outage: Impact on Business Services

On May 23, 2024, a Microsoft outage caused widespread disruption to several popular services. These include Bing, Microsoft’s Copilot programming assistant, ChatGPT’s internet search, and DuckDuckGo. The outage began around 3 AM ...

Protecting Your Business from Malvertising

Your business operates in a very different space to a few decades back. Before, everyone threw around ideas for cold calls and advertising gimmicks at in-person meetings. Today, business owners and employees ...

Automating Routine Tasks With AI

The explosive growth of artificial intelligence has many business owners looking to leverage the technology. One of the best ways to maintain operational efficiency and support greater productivity is to begin automating ...

How Video Conferencing Technology Is Transforming Meetings

Your small business experience might include those popular business conferences, which, at one point, solely used computers and projectors to display charts and graphs as the speaker discussed company statistics or goals. ...

New Ransomware Could Pose a Threat to Businesses

In recent months, cybersecurity researchers have found that a new ransomware strain has been affecting certain businesses using Windows desktops and devices that are still relying on old operating systems. Below, we’ll ...

Reducing Downtime With Predictive Maintenance

When your business experiences an equipment failure, the ripple effects can be widespread and costly. Just a few hours of unplanned downtime can push projects off schedule, interrupt customer service functions, slow ...

The Importance of Keeping Your Browser Updated

Is your browser updated? What about your company’s preferred browser? If not, your business, employees, and customers might be facing security vulnerabilities on its various operating systems. A Recent Example of Google ...

New Phishing Threats: Vishing and Quishing Explained

Any business owner in the modern world already knows about phishing. It has been around for decades, as criminal “conman” practices use fraudulent emails or other written items to fool readers. People ...

The Benefits of Customer Testimonials

Take off your business owner hat for a second and think back to when you were on the fence about a company as a customer. How did you approach the uncertainty in ...

Can Chatbots Improve Customer Service for Your Business?

AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how ...

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